As a response to the natural trend for catalogue businesses to outsource back-end
call centre operations to dedicated, round-the-clock call centre facilities, Catalogue
Solutions has produced WebCatTM, the web-driven
counterpart of TopCatTM.
Think about running your catalogue business from one site and having your call centre
miles away, think about round-the-clock availability of customer service and think
about minimal investment in software and hardware. Well, you've just been thinking